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Aspire Coaching and Consulting website privacy notice

This privacy notice tells you what to expect us to do with the personal information we collect through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

Our contact details

Email: karen@aspirecc.co.uk

The information we collect, use, and why

We collect the following information through this website:

  • Names and contact details
  • Information provided by people completing forms on our website
  • Marketing preferences
  • Communication preferences
  • Website user journey information

We process this information for the purpose of communicating with you, for record keeping, for improving the website, for marketing, to comply with legal requirements.

How we collect information

  • From people completing forms on this website or emailing/phoning us
  • We may automatically collect data as people are using this website through cookies.
  • We may receive data from third parties such as analytics providers such as Google

How long we keep information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see Your Data Protection Rights below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Lawful bases

Our lawful bases for collecting and using personal information:

  • Consent
  • To grow our business

You can ask us to stop sending you marketing messages by following the opt-out links on any marketing message sent to you

Data security

We have processing in place to prevent personal information being lost, used, altered, disclosed or accessed without authorisation. We have processes in place to deal with any suspected data breach and will notify you and the regulator of breaches that we are legally required to.

Who we share information with

We may share information with service providers who provide system administration.

This website, may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Organisations we need to share information with for safeguarding reasons

  • Professional or legal advisors
  • Emergency services (where necessary)
  • Government bodies requiring that we report to them

Sharing information outside the UK

Where necessary, our third party providers may share personal information outside of the UK. When doing so, we do our best to ensure they comply with the UK GDPR, making sure appropriate safeguards are in place.

Cookies

You can set your browser to refuse all or some cookies. For more information about cookies please see ??

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

02 Apr 2025